Clarabridge overhauls CX platform for real-time customer data

Clarabridge overhauls CX platf...

The latest enhancements allow users to leverage real-time customer data, powering front-line responders with the insights to manage feedback and improve the customer experience Clarabridge, CX plat

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Avaya brings Ava for a better customer experience

Avaya brings Ava for a better ...

Avaya Ava, a new AI architecture will include natural language processing, machine learning and innovative analytics, enables effortless customer engagement through social media and messaging platform

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