Ever wanted to know more about the current state of IT service management (ITSM) and ITIL adoption. What has been achieved by organizations and where they have struggled? If so, then this article &nda

CLOUD WARS -- Riding one of the hottest growth markets the tech business has ever seen, SaaS high-flyer ServiceNow says CEOs' insatiable demand for digital transformation is not only driving upwar

Annual gabfest's big news is brand refresh and non-disruptive disruption LOGOWATCH ServiceNow’s ramped up its efforts to excite buyers and users beyond the IT department, with a new

ServiceNow continued a trend of recent outperformance with its Q2 earnings release, beating on both the top and bottom line. Revenues accelerated 4 points to 41% y/y growth this quarter. However